| Shipping
Times and Returns Information
For shipping costs please see here
UK
Orders
UK orders are either
despatched by Parcelforce, 1st Class Normal / Recorded Post or Special Delivery if selected dependant on weight, the method
and date will be advised to you on despatch.
As our stock quantities are "live" so any order placed will be despatched
to the schedule below (if no problems with the order or details entered).
Overseas
Orders
Overseas orders are either
despatched by Airmail, Signed For Airmail, Airsure or Parcelforce, dependent on weight / method selected during checkout.
As our stock quantities are "live" so any order placed will be despatched
to the schedule below (if no problems with the order or details entered). On seldom occasions the checkout shipping options and costs may be incorrect due to abnormal weights or box sizes and we will contact you if this is the case before charging your card etc.
UK Special delivery orders are shipped same working day if ordered by 2.30pm
Despatch
Schedule
| Order Date |
Order Processed / Despatched |
| Saturday |
Monday |
| Sunday |
Monday / Tuesday |
| Monday |
Tuesday |
| Tuesday |
Tuesday / Wednesday |
| Wednesday |
Wednesday / Thursday |
| Thursday |
Thursday /
Friday |
| Friday |
Friday / Monday |
Parcelforce orders should be with you within 1-2 working days of the despatch date
that will be advised to you via e-mail.
UK Recorded Post orders should be with you in 1-3 working days after despatch.
International Orders Even though most European orders are received
in 3 to 8 days and Worldwide orders between 5 and 14 days if there is a delay
in receiving the order we cannot do anything until 28 days has elapsed from
the date the order was sent.
Returns
DO NOT RETURN ANYTHING UNTIL YOU HAVE CONTACTED US FIRST
If the item is unsuitable (wrong scale etc) please do not break the seal or open the packaging as we cannot then re-sell the item.
If you wish to return anything then please let us know within 7 days of receipt, informing
us as to the reason for return and we will advise accordingly. (In reality we
bend over backwards for our customers and will always be as flexible as we can).
If the order containing the item was UK and "free delivery" then if the return / credit value brings the order value under the £60 free delivery level then the delivery charge will be deducted from the credited value.
PLEASE NEVER EVER SEND ANY BOXED ITEM BACK TO US IN A JIFFY / PADDED ENVELOPE AS IT WILL BE CRUSHED AND USELESS.
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